Help Center
Find answers, tutorials, and support to get the most out of ReviewGuard.
Getting Started
Account setup, integration guide, and first SMS campaign.
Billing & Plans
Managing subscriptions, invoices, and quota upgrades.
Troubleshooting
Common issues, error messages, and integration fixes.
Frequently Asked Questions
How does ReviewGuard handle unhappy customers?
ReviewGuard never filters or hides reviews. Every customer is invited to leave a public Google review, and the same flow also offers a private feedback option that alerts you internally — so unhappy customers can reach you directly and you get a chance to resolve issues fast, without ever blocking anyone from posting publicly.
Is my data safe?
Yes. We use industry-standard encryption and security practices. We never sell your customer data to third parties. Our platform is built on secure cloud infrastructure compliant with modern security standards.
Can I use ReviewGuard with multiple locations?
Absolutely. Our Pro plan supports multi-location management, allowing you to view aggregate stats or drill down into specific shop performance from a single dashboard.